Shipping Policy

Effective Date: Spet 6, 2025

At [Your Business Name], we strive to make receiving your artwork simple and worry-free.

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Processing & Handling

• Orders are typically processed within 7 business days after purchase. Because each order is cutom paintedm there is a short wait to paint, dry, and ship your order.

• Custom or commissioned pieces may require additional time; timelines will be discussed during the project scope and confirmed in writing.

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Shipping Costs

• Standard Ground Shipping (within the continental U.S.) is free and included in the price of your artwork.

• Customers are responsible for all return shipping costs (see our Return Policy for details).

• Expedited or special shipping options may be available at checkout for an additional fee. 

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Delivery

• Orders are shipped to the address provided at checkout. Please double-check your information before submitting.

• Delivery times vary by location and carrier, but most orders arrive within 5-7 business days after processing.

• Once your order ships, you will receive a tracking number via email.

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International Shipping

• International orders may be available upon request.

• Customers are responsible for any applicable customs duties, taxes, or fees charged by the destination country.

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Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos of the packaging and artwork so we can assist you.

• While we are not responsible for packages lost by carriers, we will work with you and the shipping provider to help resolve issues.

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Questions?
For shipping inquiries, email us at amy@shapeartco.com